Privacy Policy for SMS Texting – Complete Chiropractic & Massage
Effective Date: January 1, 2025
At Complete Chiropractic & Massage, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our SMS texting services.
1. Information We Collect
We may collect the following types of information when you sign up for our SMS texting services:
- Personal Information: Your name, phone number, and any other information you voluntarily provide to us during your interaction with our services.
- Appointment Information: Details about your appointments, including dates, times, and treatment preferences.
- Health Information: Only to the extent necessary to assist with appointment reminders and related communications.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
2A. How We Use Your Information
Your personal information may be used for the following purposes:
- Appointment Reminders: To send reminders for upcoming chiropractic appointments, follow-up visits, and other important treatment-related communications.
- Promotional Offers & Newsletters: To notify you about special offers, promotions, and updates from our clinic.
- Patient Care Updates: To provide information related to your health treatment, progress, and other essential care details.
2B. SMS Terms And Conditions
SMS communication policy and to ensure transparency regarding the type of messages you may receive. Below, you will find important details about our SMS consent process, message frequency, potential fees, and opt-in/opt-out procedures:
2.1 SMS For Consent Communication
The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2.2 Types of SMS Communications
If you have consented to receive text messages from Complete Chiropractic & Massage, you may receive text messages related to: (Appointment reminders, meetings, and follow-up on cases.)
For Example: Hello Thank you for contacting Complete Chiropractic & Massage, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our https://www.completechiroandmassage.com/privacy-policy-for-sms-texting/ page.
2.3 Message Frequency
Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
2.4 Potential Fees for SMS Messaging:
Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
2.5 Opt-In Method:
Customer will Opt-In for SMS messaging from Complete Chiropractic & Massage through (intake forms, Verbally, filling out a paper form) (www.completechiroandmassage.com), this agreement for SMS will not be shared with third parties for marketing purposes.
2.6 Opt-out:
Customer will be able to opt out of SMS messaging from Complete Chiropractic & Massage by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can opt back In at any time by replying START.
3. Data Protection
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure. All SMS communication is handled with the utmost care to ensure your privacy.
4. Third-Party Service Providers
We may use third-party service providers to send SMS messages. These providers may have access to your personal information solely to provide the SMS service on our behalf. They are obligated to protect your privacy and are prohibited from using your information for other purposes.
5. No Sharing of Personal Information
We do not sell, rent, or share your personal information with third parties, except where necessary for the functioning of our SMS texting service, or as required by law.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via SMS or other communication channels. Please review this policy periodically for any updates.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or the use of your personal information, please contact us at:
Complete Chiropractic & Massage
(253) 507-4631
frontdesk@completechiroandmassage.com
1310 S Union Avenue, Suite B2
Tacoma, WA 98405